Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to

Frequently Asked Questions

We do have an instant activation for every order. All processes are done automatically. You will receive 2 (two) emails sent automatically: Welcome Email (which contains your IP) and Reboot Notification (whenever your VPS is online). Please note for Indonesian Bank Transfer: Please make the payment before 21.00 (GMT+7) as the bank will refuse to accept our “Automatic Transaction Checking” during those hours, and please include your INVOICE-NUMBER in every bank transfer message.
Phoenix – AZ (West USA), NYC – New York (East USA), Northern Europe / Gravelines – FR (Europe), Paris – FR (Europe), Quebec City – CA (Canada). We do offer a variety of trader’s friendly location. Most traders use EUROPE-based VPS due to many Broker's offices reside on Europe and co-located their servers inside there. Also the fact that regulations in Europe are more flexible and friendly to most Brokers, have made such impact to Brokers around the globe. We do also have a 3 – 5 ms latency to UK (London), directly connected to LIX (London Internet Exchange), and 1 – 3 ms latency to NYIX (NYC). In the future, we will get back to you with more locations.
All of our server are equipped with at least: Processor : Intel Xeon Sandy Bridge Series w/ minimal of 12 Cores Memory : 64GB DDR3 ECC HDD : 8 x 3GB SATA3 WD Enterprise Drives (RAID 10) HDD : 4 x 256GB Samsung 840 PRO SSDs in RAID10 for caching RAID : LSI 9271 /w Cachevault and Cachecade Network Port : 1 GBps (out of 1 GBps Network Speed)
Make sure you visit our site to place an order and select the desired product (as appropriate). Enter the billing cycle you want, then VPS Name (such as name server / host name or identifier to differentiate the name of your server from others, it could be anything, a minimum of 5 characters: letters and / or numbers, with no sign of! @ # $% ^ & * () _ + =), and VPS password (to login to Windows VPS). Additionally there: Selection of OS (Please click the link below for details) and the choice of location datacentre (click the link below for details).

Continue to fill in and complete (if not already there) Data Profile (if you’ve never been / there, choose Login), choose a payment method, and click Done.
Once the order is completed, all invoice details that have been, will be sent via email.
We have instant activation services. The entire process is done automatically. You will receive two (2) pieces of mail that are sent automatically: Email Activation VPS (which contains the IP VPS and Password) and Reboot Notification (when the VPS is active). Please note for a local bank transfer (Indonesia), please make a payment before 21:00 pm because the banks do not allow ‘automatic check transactions’ to check transactions at these hours (or sometimes banks do maintanenace daily routine at these hours).
Please include your invoice number on any transfer news for any bank transfer / i-banking / m-banking / etc. that features news columns (with format INVOICE-xxxx, xxxx form your invoice number, for example: INVOICE 2039). After that, you can click LIVE CHECK TRANSACTION to activate your service directly through the automated check this transaction we (or our system is designed to check every 5 minutes or so).

After the order placement has been done, an invoice containing all chosen details will be sent by e-mail. Please send a confirmation of the payment settlement at the earliest time (good fund) by sending an e-mail to Orders will only be processed once the confirmation received or the system found out a transaction matching (we do have an Instant Activation Service)!

Video Tutorial:

Dropbox is an online file storage facility, which also functions as a file sharing program. Dropbox acts as folder (as if a folder/directory/storage media in Windows) with another virtual folder (externally).

When you are moving (drag and drop) or copying files to the Dropbox folder, instantly, the external virtual folder will also be filled/be saved with the same files (synchronized).

So if supposed we install Dropbox in your desktop computer, and then also install another Dropbox in our VPS, then the folder content of the Dropbox folder in VPS will be exactly the same as the Dropbox folder in desktop computer. Easy isn’t it? Whatever we are planning to upload/transfer to the VPS, we just have to move it to the Dropbox folder in our desktop computer, or in return, if we want to back up files from the VPS, all you have to do is just to put the particular files in our Dropbox folder in our VPS.

Step-by-step Instructions on Uploading/Transferring Files to a VPS

Make sure that the files which are being planned to be ‘placed’ in a VPS, have been well prepared in our laptop/PC/flash drive. By means, gathering them within one folder (for example, a folder named: C:MT4-backup). The latest release of MT4 (build 600 above) requires, at the moment, to make a duplicate of two folders. One is for the MT4 Program itself (C:Program FilesIronFx, for example) and the second folder is Data Folder (EA, Indicator, etc.). Thus, we have to open the MT4 program first to know where the exact data folder (second folder) located, by clicking File >> Open Data Folder. Run/double-click the file terminal.exe (in the specific MT4-backup) to test whether MT4 has been running well and make sure that all of our preferred settings (including the EA files) already exist.
Zip/compress (using WinZip or WinRAR) the specific folders to become two files, as stated in the number 1 above (still in our laptop/computer). Using the Dropbox as the mediator, or can also be using an e-mail (as an attachment) to upload the particular compressed file. Login to Dropbox (surely don’t forget to ‘create account’ first in Dropbox), and then upload the file (which is still in our laptop/computer). Or, for a much easier way, just download and install Dropbox in our laptop.
Open/login to the VPS, run the IE application, and type, >> login using the same e-mail/account (the one that is being used in our computer/laptop previously), and download the specific compressed file which we have uploaded as mentioned in No. 4 above.
Extract/decompress the zip/rar file (in the VPS)
Extract the first file, the MT4 program at first (unzip to c:program files);
Continue with opening the MT4 program in VPS (by clicking terminal.exe) and click File >> Open Data Folder
Then extract the second file to the already opened data folder (from the last step);
Create a shortcut of terminal.exe on the desktop (or on any other easy-to-click location), and run the program by double-clicking it. (Notes: MT4 doesn’t require installation, by only running the terminal.exe, the metatrader will normally runs. Please also note the destination location of data folder on a file called origin.txt).
Additional Info (the shortcoming in installing Dropbox in a VPS):
By fact, each program, even the smallest one, requires a certain amount of system memory, for it to be running well. Dropbox is also a program. And, as there will be always a limitation of a VPS' memory capacity, the use of any programs (especially Dropbox) would surely slowly consume its memory resources, which ends up in a decreasing the VPS performance.

How to overcome this shortcoming?
Follow the above step-by-step instructions on Transferring Files to a VPS. Hereafter, on the VPS, we only have to open the web browser (IE, FireFox or others), login with the previously made username and password we have created in and directly download the files which we have uploaded earlier. Use DROPBOX as a facilitating media only. Easy right? Happy experimenting!!!

The Windows Remote Desktop Client can easily be configured to map your local drives, printers, COM ports, etc.. Instructions to setup these devices are included in our logon instructions. When properly setup, your computer's hard disk(s) will be displayed in the virtual server file explorer as maped drives. You can interact with these resources as any other disk. Remember that this is a file transfer between your computer and the virtual server, so the speed will be limited to your internet speed

Video Tutorial:

The easiest and fastest way to transfer files from and to a VPS is through Dropbox.
Bank BCA Indonesia, Bank Mandiri Indonesia, Paypal, VISA/MASTERCARD, Flip.
Guide on Payment, including but not limited to:

1. Changing Payment Method
2. Upgrading Services
3. Add Funds

Extending Service
For active customers (customers with VPS service is still active and / or have received information that has been activated VPS), no need to make a reservation / order again to extend.
The bill (invoice) for the following month, will be created / generated and emailed to the active subscriber H-9 (9 days before the due date), except Dedicated Server customer.
H-2, a reminder email will be sent via email to active subscribers.
H+1, (Time deadlines / grace period) The first warning email will be sent via email to active subscribers, and the VPS will be suspended.
be The second warning email will be sent via email to active subscribers.
H+3, The third warning email will be sent via email to active subscribers, and the service will be terminated permanently, if there is no response and / or feedback from customers.
We would like to thank them if customers can make payments on time, confirming the payment of bills by calling numbers (invoice) to: and do not use past deadline (grace period) to make payment, because there is no guarantee that in the future VPS deadline will not be terminated immediately. Customers can also use the AREA CLIENT to keep track of bills and services are active

Another way to do an extension (if the invoice has not been generated / published or before H-5) is to do UPFRONT PAYMENT (deposit system), with the following guidelines. (Adds Credit).

All invoices must be paid within Three (3) days of the invoice due date. Any invoice that is outstanding for more than three (3) days may result in the suspension or termination of Services. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, WinnerVPS may suspend or terminate your account and pursue the collection costs incurred by WinnerVPS, including without limitation, any arbitration and legal fees, and reasonable attorneys' fees. WinnerVPS will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
Yes. Just make sure you submit the correct invoice number along with the payment.
CLIENT AREA account (using an e-mail address as the username)
WINDOWS VPS ADMINISTRATOR account (using Administrator as the username)
VPS Control Panel account (using the format winnerxxx = numbers as the username)
These 3 (three) accounts will be sent to you by e-mail by the time of the VPS activation (can be also obtained at the CLIENT AREA -> MY E-MAIL).

In order to secure a VPS, besides the above-mentioned parameters, there are also 4 (four) other things which have to be considered, they are:

Windows Administrator Password (same as the No. 2 mentioned above)
VNC Password
RDP Port (default: 3389)
File encryption
A). Changing the Windows Administrator Password
Windows Administrator Password, easy and often seen (or probably often replaced).

04 - Security01

04 - Security02

04 - Security03

B). Changing VNC Password
VNC Password, perhaps for some, may heard VNC for the first time.

In short: VNC is the Linux version of VPS access. Since the Windows VPS we developed is running “on top of” Linux, a VNC password is absolutely has to be considered (may be changed as well).

Usually, a VNC password can be located in the VPS Control Panel menu. Contact your VPS provider to find out about the link to access the VPS Control Panel, since each VPS provider is generally different one to another. Examples of VPS Control Panel: HyperVM, VMware, SolusVM, vePortal etc

Make sure to alter these two parameters regularly (password for Windows Administrator and VNC), with an adequate level of difficulty. And please take note, if the password has been changed without any intervention (and/or confirmation) by you, then it means that there’s a possibility that the ‘the admin’ has altered it for certain purposes or the VPS has been compromised. Please visit (WINNERvps VPS Control Panel).

C). Changing RDP Port (for advanced users only!) One important thing, which is usually being forgotten, is that if someone knows an IP address of another person’s VPS, that “person” would have the ability to establish a connection to the specific VPS, even though the person (the potential intruder) may not know the Windows Administrator password yet, it doesn’t mean that he/she can’t obtain one, since it is not that difficult to break a Windows Administrator password (don’t believe it?)

Another trick to protect a VPS from this case is by changing the default connection port which is usually being used by the RDP (Remote Desktop Program) to connect to the VPS (the default RDP port is 3389), with another port of your own choice (in this example, being changed to port 3398 dari 3389), which is as follow:

Edit Registry
Run regedit (Start >> Run >> regedit
04 - RDP Port1
04 - RDP Port2
Browse and Find HKEY_LOCAL_MACHINE >> System >> CurrentControlSet >> Control >> TerminalServer >> WinStations >> RDP-Tcp >> Port Number
04 - RDP Port3
Change it with your own choice (try to replace the port with the same 4 digit port number). Please note that the numbering format is
Decimal (not Hex)
04 - RDP Port3
Replace “0000D3D” (3389) with the desired port number (use the following converter >> to change, for example, port 1234 becomes hex = “000004D2”.
Changing the Firewall according to the RDP PortDon’t forget to activate the Firewall to open the particular port (for yourself to be able to connect to the VPS)
Click Network Connection (Start > Network Connection).
04 - RDP Port4
Right-click LAN and choose PROPERTIES.
04 - RDP Port5
Then, choose the ADVANCED Tab and click SETTINGS.
04 - RDP Port6
Next, on the following screen, choose the EXCEPTION Tab and click ADD PORT.
04 - RDP Port7
Enter the Name (of your own choice), and Port Number (representing the new port number, according to the one that we replaced earlier)
04 - RDP Port8
Restart VPS
Connect to the VPS, using the specific port, by adding a semicolon symbol and the number of the port itself (example: xxx.164.73.132:3398)
04 - RDP Port9
File Encryption
One of the ways to secure data from being accessed by irresponsible parties, especially those are commonly being named as hackers and crackers, besides changing RDP port (from the default: 3389, as being described previously on this tutorial), is utilizing the file encryption technology.

Surely, before we discuss more further on what and why we do file encryption, it’s good that we firstly become familiar on some threat techniques and tricks (hacking and cracking) which come along with the use of a VPS, so by knowing the thesis, at least, we will become more aware knowing the anti-thesis, which is:

Brute force attack. Commonly used to gain access to a VPS. The attackers would run a string of possible password combination, randomly within a period of time, continuously and constantly. This brute force attack is not only being done to the Windows itself, instead, it is also being executed to the programs installed within the Windows.
Portscan and Cross-site port attack.
Backdoor. To gain access, usually hackers are using hidden codes which are installed in a VPS. Or, could be also in the Windows system file that has been infiltrated. This type of access is commonly called by the name of backdooring.
Injection (remote or local file processing attack). Similar to backdooring.
Exploit (vulnerability insertion)
What is Encryption?
Encryption is the process of files/data encoding (scrambling) in such way, where afterwards they are not directly accessible.
The purpose of file encryption:
Protection of illegal access of some data in a hard drive or in some sort of media storage.
At this time, we are going to use a free program / software from TRUECRYPT ( to help us in encrypting files in a VPS.

What TrueCrypt can do:
Protect and limit access by using a password, on a folder and/or file. TrueCrypt has to be accessed/run first, by entering a password, which then the MT4 or file can be run. So in a state of the VPS being rebooted (or just started), all files are in the condition of inaccessible or unreadable.

What TrueCrypt can’t do:
If accessing a VPS can be done while the VPS/computer is actively running (cracking) or without turning it off (turn off/reboot), or in a condition when TrueCrypt has been mounting (already being activated), then the files or folder are accessible (possible to be accessed by other parties)

TrueCrypt’s file encryption methods:
Creating an encrypted partition, utilizing passphrase (password) with AES algorithm (super complex with an intrusion probability = zero percent).

Mounting a particular partition (to become a folder), by entering a password which has been created earlier by the user.
Formatting the partition (folder) which has already been encrypted.
Putting files in the partition (folder) which has been encrypted.
Running MT4 or other programs that have been placed in the particular partition.
Step-by-step on using TrueCrypt:
Follow all of the instructions (including the final step)

Windows Remote Desktop Connection allows you to connect to a Windows-based computer via the Internet or a network. When you’re connected using the Remote Desktop Connection, you can see the host computer’s Desktopand access its files and folders as if you were sitting in front of that computer’s screen. This is useful for both systems administrators and technical support teams as well as end users, who may want to access their work computers from home or vice-versa. But, before you can connect, you must enable Remote Desktop Connections. Here’s how this is done:

Limitations: If you run Windows 10 Pro or Enterprise, Windows 8.1 Pro or Enterprise, Windows 7 Professional, Windows 7 Ultimate or Windows 7 Enterprise, you can accept Remote Desktop Connections. In this tutorial, you’ll learn how to enable Remote Desktop Connections on your Windows-based computer so that it can be controlled remotely. How To Find The Remote Desktop Connection Settings In Windows 7, Windows 8.1 and in Windows 10 there are many ways to access your Remote Desktop settings, but there’s one method that works the same in all three operating systems: open the Control Panel and go to System and Security -> System.

In the System window, in the column on the left side, click or tap the link called Remote settings.

You can also use search. In Windows 7, use the Start Menu to search for remote settings and click the search result that says “Allow remote access to your computer”.

In Windows 8.1, switch to the Start screen and start writing remote settings. Then, click or tap on the search result that says “Allow remote access to your computer”.

If you’re using Windows 10, you can look for remote settings from Cortana’s search box from the taskbar.

Regardless of the operating system you use and the method you chose to follow, the System Properties window is now opened, at the Remote tab. Here, you’ll find two sections: Remote Assistance and Remote Desktop.

Above you can see the System Properties window as it looks in Windows 10. The Windows 8.1 version is pretty much the same.

While in Windows 7 the options are the same, they are a bit differently organized and named, as you can see in the next screenshot.

You have three options to choose from under Remote Desktop:
“Don’t allow remote connections to this computer” – This option will prevent users from connecting to your computer using Remote Desktop Connection or RemoteApp. RemoteApp connections are connections where the client only connects to a single application.
“Allow remote connections to this computer” (Windows 10 and Windows 8.1) or “Allow connections from computers running any version of Remote Desktop” (in Windows 7) – This will allow users running any version of RemoteApp or Remote Desktop Connection to connect to your computer. Use this if you’re not sure which version of Remote Desktop the client will be using, or if they are using a third-party Remote Desktop Connection application. For example, Ubuntu clients will likely require the second option.
“Allow connections only from computers running Remote Desktop with Network Level Authentication” – This restricts Remote Desktop Connections to those running versions of Remote Desktop that have Network Level Authentication. Network Level Authentication was introduced in Remote Desktop Client 6.0. If the client computer is running Windows 10, Windows 8.1, Windows 7, or they’ve recently downloaded the Remote Desktop Connection client, use this option, as it’s more secure.
At this point, you can click or tap OK and clients will be able to log in to your computer via Remote Desktop Connection using the login credentials for administrator level users.

However, you probably won’t want to give out your administrator credentials to others. So, it’s a good idea to set up a separate standard level user account for Remote Desktop Connections. If you want to give the permission to other user accounts to connect via Remote Desktop Connections, click or tap Select Users.

This opens the Remote Desktop Users window. To add the users to whom you want to give permissions, click or tap Add.

In the Select Users window, type the user account name in the box in the next window and click or tap Check Names.

Windows will make sure that a user account with that name exists and add the location in front of it, if you are using a local account, or complete the email address if you are using a Microsoft account.
When you’re done, click or tap OK.

Now, the user you added will be able to connect via Remote Desktop Connection to your computer with his/her login credentials.

In case of you cannot connect to your VPS with Remote Desktop connection or SSH Client, you might want to try this step to find out why.
Before doing this step, firstly you need to install Java and Microsot Internet Explorer
Once you install Java, go to Java Configuration, click on Security tab, Edit Site List, input and , you just have to do this once.

1. Login to your Client area, browse using Microsoft Internet Explorer
2. Click on Services box
3. Choose on service that you cannot connect
4. Scroll down to Server Information, you'll find the "VNC" button, click on it, it will open new small window,
5. Click on Java VNC
6. If you asked for Security Warning, just tick on "I accept the risk and want to run this application", then click on Run

We're sorry, but you cannot change your email that has been registered to our system for security reason, if you want to change your email, you have to create and register a new one
Sometime people are too busy to test and find some issues regarding performance downgrading of the VPS. We will lend a hand by helping and giving you a solution (over some analysis). If you are too damn lazy for such actions, please just rebuild / reformat your VPS through our VPS Control Panel and transfer only your own clean files and virus free (that are already tested on your own PC/Laptop) to the VPS.
Although we offer unmanaged services in all of our VPS plans, it doesn’t mean we do not care. Our team will manage and handle all of your support request at most possible efforts. Even we can’t comprehend or understand what is inside the VPS, we will try to assist at best.
Colocation is a service from a datacenter provider that offers customers to store their servers / PCs in the datacenter. The advantages gained when entrusting the server / PC in the datacenter are:
Unlimited local internet connection.
24-hour power supply with UPS and Genset backup.
Allows applications running on server / PC can run 24 hours non-stop.
Increase internet connection uptime on your server / PC up to 99.99%
With dedicated servers becoming more and more powerful, older dedicated servers come down in price regularly but still offer a lot of “oomph”. If price were not a concern, then getting a high end dedicated server would always be best. For most of us, price does matter, and for that reason, many people ask, should I get a basic entry level dedicated server, or should I get a mid range / high end VPS? This question depends upon a number of factors, so I will try to help you think about the various considerations.

First of all, what is the budget? Generally, when people are asking about dedicated vs VPS, they are comparing a very cheap dedicated server (generally well under $100 / mo) to a relatively high end VPS ($50 / mo or more). In this case, it is a bit like comparing apples and oranges, but considering the two products have a similar price, I do understand why people are asking the question. For comparison purposes, let’s say your budget is $50 / mo. So the important question is, what do you get for $50 / mo on a dedicated server, vs a $50 / mo VPS?

A $50 / mo dedicated server will get you:

* Dedicated resources. The big upside here is that nobody else is sharing your server. You get it to yourself, so you can easily find the source of any performance problems, and fix them.

* “Just a box”, i.e. you get a server, and that’s it. Any upgrades will be at an extra cost.

* Support is very limited. It’s not unusual to be charged money to reinstall the OS or other basic things.

* A cut-rate network. Most hosts who offer $50 / mo dedicated servers will be cutting corners in a number of areas in order to reach that price. That also includes the network, and so network uptime and performance may be sub standard.

* Consumer grade hardware that is very old. Although older hardware is often OK, a dedicated server near that $50 / mo price generally will be near the end of it’s useful life. It is also common for servers in this price point to use cut rate motherboards and hard drives, which can lead to reliability problems. Hardware failures will be more common, and spare parts often will not be available.

* No RAID. It is OK to have software raid for most OS’s, but in general, a $50 server will only include a single hard drive, so raid will not be possible. This means that if a drive fails, you will lose all of your data unless you keep your own backups.

A $50 / mo VPS server will get you:

* Shared resources. Although $50 / mo will get you a pretty “big” VPS (and therefore significant resources), those resources are still shared with other customers on the server. If one or more of your “neighbors” abuses the server resources, your performance can suffer.

* Backups. Not all VPS providers offer backups, but at $50 / mo, you won’t have trouble finding providers that give you backups included in the price.

* Better support. Although support varies by provider, a provider offering $50 / mo VPS will generally have more room in their operating budget to provide you with support. It is not unusual to find $50 / mo VPS’s that include server management.

* Better network. Network will vary by VPS provider, but a provider offering $50 / mo VPS will generally need to have a good quality network in order to keep this type of premium VPS customer happy.

* Better quality hardware. Although this varies by provider, when charging $50 / mo for a VPS, a provider can afford to use the latest hardware, which can improve performance and reliability.

* RAID. Although this varies by provider, it would be extremely unusual to sell a $50 / mo VPS that does not include raid protected storage. This means that if a drive on the server fails, your data will remain intact.

So which is better? As you can see from the above comparison, we are really dealing with apples and oranges here. Just because both services cost $50 / mo does not mean they are appropriate for similar types of customers. Generally, the VPS option will be better for customers who do not need a “full server” worth of resources, but want dependable hardware, network, and customer service. The $50 / mo dedicated server is really a bare bones entry level product, best suited for customers who don’t need any help from their provider, and are hosting “unimportant” projects where data security, network uptime, and support are not as important as the specs per dollar.

When do dedicated servers make sense? Generally, if you can afford $100 / mo or more, a dedicated server can be an excellent option. At that price range, it is possible to find providers offering a quality network, decent hardware, and reasonable levels of support for your dedicated server. It is still ok if a provider has a “base price” less than $100 / mo, just expect that the addons and upgrades you’ll want to add will probably bring the price up to $100 / mo or more.

Dedicated servers are also good for customers who can’t tolerate any performance problems that come from other users sharing their server. If your business relies on your website in order to function, a dedicated server is an excellent investment in keeping your business online 24/7. For these customers, the specs on the dedicated server (cpu, ram) are not necessarily that important, as the load on the server may be very low. The important thing is that the performance stays consistent because nobody else is sharing that server with you.

As well, dedicated servers make a lot of sense for customers who have higher needs (cpu, ram, bandwidth). At the higher end ($100 / mo or more), VPS’s tend to offer a lot less bang for your buck than dedicated servers, so if you do have a $100 / mo or larger budget, you can also save money with dedicated servers. Provided that you are comfortable with storing your own backups (a service often included with VPSs), a dedicated server is generally the way to go once your budget exceeds $100 / mo.

If you have any questions about this information, or want to learn about, email us at sales [at]

You can check if your VPS IP has been listed as High Resource Usage by login to Client Area, click Support on top menu, then choose VPS High Usage.

You might want to know, why your VPS has been listed by visiting this link

In purpose to protect our services, we provide an advanced DDoS Protection Service against DDoS attack, with mitigation system is up to 10 GBps bandwidth, you can purchase this service as additional when you buy our Dedicated Server service.
Our new feature that helps you to change DNS by your own, all you need is just login to your Client area, clck Support on top menu, then choose Reverse DNS.

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